At 10:30 in the morning yesterday, Chengdu Consumers Association and Chengdu Da Vinci dealer general manager had an interview on “Consumer Complaints Da Vinci Homeâ€. During the interview, Chengdu Consumers Association asked Da Vinci to provide import and export certificates and other related materials. "Da Vinci's attitude is very sincere and willing to actively cooperate with us to accept the investigation." Han Zhongyang, deputy secretary-general of Chengdu Consumers Association Said. Since the first consumer complaint "Da Vinci" on the 22nd, Chengdu Consumers Association has registered the specific consumption situation of the consumer and prepared relevant information. Further data collection and investigation are currently underway. Han Chongyang also revealed that “the representative of the Da Vinci dealer will be called to formally mediate with the consumer in the near future.†As of 10:00 am yesterday, the Provincial Consumers’ Committee still maintained 6 consultations on Da Vinci’s home, 0 A record of complaints. In this regard, Liu Yabing, secretary general of the Provincial Consumer Council, said, “Whether there is a formal complaint from consumers, the 'Da Vinci’ incident has given us a warning that we need to carry out general rational consumption education for the society and need to increase the nationality. At the same time, he also said, "It is necessary to carry out a special rectification for the 'fake foreign brands' on the market." If you collect consumers, no matter how many, they will directly sue. "------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Home Furnishing Co., Ltd. He said that the behavior of Da Vinci's home has violated many laws and regulations in China. He will collect the collective rights of Da Vinci users to protect the legitimate rights and interests of consumers. “Too bullying Chinese consumers†In his post, Chen Fengfeng said that Da Vinci’s home, forging international famous brands, shoddy and fake. “This kind of behavior is a serious violation of the provisions of the Consumer Protection Law and is a typical consumption. Fraud. "As a lawyer, I was very angry!" Chen Fengfeng said that since the fact is to falsify international famous brands, "it should be rational and objective to face consumers, but its performance is too bullying Chinese consumers." Chen Fengfeng believes that Da Vinci’s home behavior has violated many laws and regulations in China including the Criminal Law. He believes that according to Article 49 of the Consumer Protection Law, Da Vinci’s home should He bears the legal responsibility of “returning one loses oneâ€, that is, he should double the compensation. He also reminded consumers to keep invoices, payment vouchers, promotional materials and other materials for purchasing furniture. “No matter how many will be directly sued†Some consumers are more concerned about whether they can get double compensation and “if there are too many prosecutors, can they get compensationâ€, Chen Fengfeng believes that although Chengdu Da Vinci’s registered capital is only 500,000 yuan, “ But its assets definitely exceed this number." If there are more people prosecuted, then whoever first sue will get compensation first. If the number of people prosecuted at the same time is more than the amount of the indictment, then the preservation will be carried out, and all the assets of Da Vinci will be evenly distributed to the consumers who are simultaneously suing. As of yesterday afternoon, Chen Fengfeng said that he had received two consultation calls. "If you collect money from consumers, no matter how many, you will directly sue." On the 22nd, the Da Vinci service hotline on the hotline, Da Vinci's official website released an "open letter to Da Vinci customers", the letter said that customers can start the service hotline to resolve related issues on July 25, 2011. At about 1:30 pm yesterday, Da Vinci’s official Weibo published a message “Da Vinci Home Opens Customer Service Hotline†and claimed that it will be opened for a long time. The reporter called the hotline yesterday for the consumption in Chengdu. The return of the goods is handled by Chengdu Da Vinci or Beijing Headquarters. The staff member Gao said that the customer service hotline is only responsible for registering complaints from consumers. The future work will be handled by the after-sales department. The Da Vinci Hotline provides Da Vinci Chengdu. The customer service of the store. The industrial and commercial preservation of furniture "de-registration" Yesterday, Da Vinci's official website "Information Express" section reprinted a media report, saying that Chengdu store "52 varieties of 327 items that have been registered and preserved by evidence have arrived" Seven days 'term.' The report quoted Liu Ya, deputy director of the Qingyang District Industry and Commerce Bureau, as saying that “the evidence will be registered for the first seven days after the validity period. Discharge registration and take mandatory measures after new investigation results. However, the sealing of the brand of Cappuccino brand furniture is valid for three months, and the industrial and commercial departments will continue to seal up. Yesterday, the reporter asked for the “de-registration†of the Da Vinci Chengdu marketing department head Ms. Sun, she said that all questions please consult the industry and commerce department.
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