As we all know, doors and windows are the first line of defense for home security. However, recently, a "comparative test" on the security door in Tianjin showed that some well-known brand security doors in the domestic market are not as "safe" as people expected. At the same time, the experimental results show that some brand-name security products are not as good as all the test items. The results of this quality inspection have caused some brands of security door companies to fall into a crisis of confidence. In this regard, the company recommended a second test.
Quality inspection results shocked the industry: big brands are not as good as small brands
Recently, the Tianjin Consumers Association conducted a "comparative test" on the security doors of 16 domestic enterprises. The results showed that some domestic famous brand security doors were unqualified, and the nominal brand was "Zhensheng Security Ruiyi, Xingyue, Xinduo, Sopho"'s security door samples performed better in all test items. When the news came out, it shocked the industry and made consumers fear.
Some people have questioned why these big brands in the market are all unqualified, while the small brands have performed well. More people familiar with the matter said that in fact, most of the so-called "Class A" security doors on the market are not qualified, just to cater to the consumer demand for the "Grade A" logo. What is the truth? With these questions, the reporter conducted a multi-party interview with major security companies, industry associations and consumer associations, trying to find out the truth of the incident.
Big brands are all "death": the company recommends secondary testing
According to the comparison test of the Class A anti-theft security door released by the Tianjin Consumers Association on January 12, 10 out of 16 samples did not meet the relevant standards, accounting for 62.5% of the total, which involved some well-known market share. Brand. The anti-theft door samples with the nominal brand “Zhensheng Security Ruiyi, Xingyue Shen, Xinduo, Sofu†performed better in all the tests of this comparative test.
The samples of the 10 brand security doors are not in compliance with the relevant standards according to the detection items: the permanent marks of the security door samples, the material thickness, and the damage test of the lock parts do not meet the relevant standards. For the unqualified brands, the reporter contacted the person in charge of the brand for the first time. These well-known brand companies were very surprised by the test results. An industry insider said in an interview: "We haven't had any problems with our brand for so many years. We are very surprised that we have been disqualified by the Consumers Association." Most security door companies have expressed confidence in their products. I hope that we can negotiate with the Consumers Association for a second inspection, based on respecting objective facts, and solve the relevant problems with a positive and positive attitude.
The trial process was questioned: Is the comparison test fair and authoritative?
Some people concerned expressed confusion about the results of the "comparative test": Why are the big brands that are well-known in the market all killed, and those who are qualified are some small brands in Tianjin. Some insiders also questioned the test process. Is the comparative test of Tianjin Consumer Association fair and fair? Does the sample purchase pass through formal channels? Qualified are basically brands related to Tianjin. Is there local protection?
What is a comparative test? According to public information, the comparative test is an important means for the Consumers Association to implement the "People's Republic of China Consumer Protection Law" to give the Consumer Association the first public welfare responsibility. “Comparative experiment†is a consumer association that simulates consumers to purchase goods or services through various markets or sales channels, and refers to relevant standards or professional testing methods, from the perspective of consumer attention and practicality, using fair evaluation procedures for similar products or The service analyzes and contrasts, provides consumers with consumer information and consulting services, and promotes a better job of consumers' right to know and choose. The comparative experiment conducted by the Consumers Association aims to provide consumers with consumer information. It is not mandatory, but it can provide feedback to enterprises with problematic samples, and urge enterprises to improve the quality of goods and services.
The test results are fair and doubtful: whether the sample source is authentic or not
According to the comparative test report published on the official website of Tianjin Consumers Association, the process of this test was conducted in an open and fair manner. The purchase, receipt and inspection of all samples were notarized, and authoritative organizations were also invited. Testing, the test process is relatively true and reliable.
However, many well-known security door companies still question the fairness of the sample source and the results of the lock damage test. Ma Guangcheng, a person in charge of the company, believes that the “comparative test†obtains samples by randomly purchasing products from the market, which is prone to problems such as dealers selling fake goods, product sources, and unclear attributes.
Doubtful test methods: man-made damage test is not the same
In addition, many companies have also questioned the fairness of the damage test of the lock parts in this comparative test. According to the relevant enterprises, the test only stipulates that the net working time of destroying the locks is more than 30 minutes, which is qualified, and does not make uniform provisions on the damage strength and damage tools. And simply human destruction, each test strength, damage methods, tools are different, will have different effects on the test results. Therefore, some companies believe that the human factors of the test results have a large impact and it is difficult to ensure fairness.
For the detection of many large brands, but the local small brands in Tianjin have passed the test, the big brands have expressed their unconvinced. In the face of many questions, the reporter tried to conduct a telephone interview with the relevant person in charge of the Tianjin Consumer Association. However, the person in charge did not accept the interview because of the lack of time to attend the event.
Industry: Exposure to unqualified brands is not the purpose should be based on respect for objective facts
Regardless of the fairness of the Tianjin Consumers Association's comparative test, but the big brands have all fallen, this result has made many consumers stunned. In the end, what is the quality of the security door in the market? Is the well-known security door brand still trustworthy?
The security door is called the "anti-theft security door". The latest national standard "General technical conditions for anti-theft security doors", the anti-theft level of the security door is divided into four levels: A, B, C and D. In a nutshell, the A level is the anti-theft in the security door. The highest level. The consumer can view the anti-theft level through the "permanent anti-theft security level identification" on the security door. Some insiders broke the news that there is a phenomenon in the industry that uses the door that does not meet the Class A security door standard to pretend to be "Class A" to raise the selling price. In this regard, Ding Hui, secretary general of the China Building Decoration and Decoration Materials Association's door and window curtain wall branch, believes that the state has strict standards for Class A security doors, the surface material thickness is 2mm, the degree of locking points is 12, and the anti-destruction opening time is 30 minutes and above. In order to achieve the Class A anti-theft standard. There may be fraud, but it usually occurs in some small and medium-sized enterprises, because the security doors of large enterprises are strictly tested by the AQSIQ every year, and the test results are not as bad as this test.
Ma Guangcheng, head of Feiyun Security Door Sales Department, pointed out that consumers should have the ability to think and discern. When purchasing a security door, you should search for relevant information on the Internet in advance, and have a basic understanding of the security door parameters and signs, and prevent the inferior security door that pretends to be "Class A".
Ding Hui believes that exposure of unqualified brands should not be the ultimate goal. Security door companies and consumer associations should rely on respecting objective facts and work together to resolve existing problems in a responsible attitude towards consumers.
Editor in charge: Zhang Qiqi
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